Effective Date: October, 2025
This Privacy Policy describes how digital.Rafeeq Creative collects, uses, and shares information about you through our website, located at digital.rafeeqcreative.com.
1. Information We Collect
| Category | Data Collected |
| Identity Data | Name, email address, and billing address. |
| Transaction Data | Details about products purchased. (Note: Full payment details are handled by secure third-party processors.) |
| Correspondence | Information contained in support tickets, emails, or other communications. |
| Usage Data (Automatic) | Pages viewed, links clicked, time of access, IP address, device type, and browser details (collected via cookies and analytics). |
2. How We Use Your Information
We use the information collected primarily for:
- Fulfilling Orders: To process transactions, deliver digital products, and send order confirmations.
- Account Management: To manage your user account, provide access to download history, and administer licenses.
- Communication: To respond to support requests and customer service inquiries.
- Marketing (With Consent): To send you promotional emails about new products, sales, or updates, where you have explicitly opted in.
- Site Improvement: To monitor usage and analyze trends to enhance our product offerings and site functionality.
3. How We Share Your Information
We do not sell your personal data. We only share it with trusted third parties necessary for business operations:
- Payment Processors: To securely process payments (e.g., Stripe, PayPal).
- Service Providers: For hosting, email delivery, and analytics (e.g., Google Analytics).
- Legal Compliance: We may disclose your information if required by law or a governmental authority in India or any applicable jurisdiction.
4. Your Choices and Rights (Under Applicable Law)
You have the right to exercise the following regarding your data:
- Opt-Out of Marketing: You can unsubscribe from promotional emails using the link at the bottom of any marketing message.
- Access and Correction: You may request a copy of the personal data we hold about you or ask us to correct inaccuracies.
- Withdrawal of Consent: You have the right to withdraw your consent for data processing at any time, where consent was the legal basis for processing.
- Grievance Redressal: If you have concerns about the processing of your data, you may contact our Grievance Officer (details below).
5. Data Retention and Security
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. We maintain reasonable technical and organizational security measures to protect your data from loss, unauthorized access, or misuse.
6. Contact
If you have any questions or concerns regarding this Privacy Policy, please contact:
📧 Email: support@digital.rafeeqcreative.com
🌐 Website: https://digital.rafeeqcreative.com